The Tool & Gage House
Site Manager
Bethel, Connecticut•Full-time
About the Job
About the Job:
The Tool & Gage House is seeking a hands‑on, technically skilled Site Manager to lead our on‑site calibration program in Bethel, CT. This role is ideal for someone who thrives in a dynamic environment, enjoys rolling up their sleeves, and leads by example on the shop floor. If you want a position where you actively contribute to daily calibration work while guiding a small team, this is the opportunity to grow your career.
ROLES AND RESPONSIBILITIES:
The Site Manager will be both a working technician and the on‑site leader. Responsibilities include, but are not limited to:
- Perform and oversee daily gauge and torque tool calibrations, ensuring accuracy and compliance.
- Actively participate in troubleshooting, measurement tasks, and hands‑on technical work.
- Manage all administrative duties required to meet contract obligations.
- Maintain and update procedures, work instructions, and documentation used in daily operations.
- Build a strong team environment through clear communication, coaching, and real‑time feedback.
- Prepare and deliver Monthly Quality Reports to management.
- Serve as the primary on‑site contact for customer requests and special projects.
- Act as liaison for Tool & Gage House personnel and customer representatives.
- Ensure all services align with ISO‑9000 / AS9100 or customer‑required standards.
- Provide on‑the‑job training, technical guidance, and leadership to T&G personnel.
- Lead the Safety Committee and maintain OSHA compliance.
- Maintain 5S standards in all TGH‑managed areas.
QUALIFICATIONS AND SKILLS:
- Associate’s degree in engineering or related field, or equivalent hands‑on technical experience.
- At least one (1) year of relevant experience; automotive or manufacturing background preferred.
- Prior leadership experience is helpful, but strong technical capability and willingness to lead from the front is essential.
- Excellent oral and written communication skills for interacting with internal and external customers.
- Ability to solve practical problems, prioritize tasks, and work efficiently under tight deadlines.
- Strong negotiation, presentation, and decision‑making skills.
- High attention to detail and a proactive, continuous‑improvement mindset.
- Solid technical foundation—experience in precision metrology is ideal, but backgrounds in electronics, medical device manufacturing, food and drug manufacturing, or other precision‑driven industries are also valued.
- Familiarity with ISO/IEC 17025, ASME B89, and ISO 9001 is preferred.
- Proficiency with Word, Excel, Outlook, and basic computer applications.
- Strong mathematical skills.
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:
- Ability to sit, stand, or walk for extended periods.
- Ability to lift, carry, and move equipment up to 25 lbs.
- Manual dexterity for handling small tools and precision instruments.
- Adherence to all safety procedures and PPE requirements.
WORK ENVIRONMENT:
We value precision, teamwork, and continuous improvement. Our team members work in a supportive, technically focused environment where accuracy matters and hands‑on expertise is respected. You’ll have opportunities to grow your skills, contribute directly to customer success, and lead a team that takes pride in doing things right.
APPLICATION PROCESS:
To apply, please respond with your updated resume and contact information. Qualified applicants will be contacted by phone for an interview.
About The Tool & Gage House
Since 1976; The Tool & Gage House has provided sales and services to the manufacturing and metalworking industry of the Southeast. The first company with both a dedicated product sales team, as well as a certified inspection and calibration lab under one roof. Our organization has become a leader in developing full-time, on-site quality programs. Our Integrated Quality Services (IQS) cater to each customer and are specifically designed around our customer's needs. The Tool & Gage House’s sales team represents the best manufacturers of industrial tooling, gaging, and assembly products. Various types of metalworking tools, metrology tools/equipment, and assembly/torque products are available under one roof. Our Quality Services Division can certify your gages in-house before they reach your dock. The Tool & Gage House’s Quality Services Division, ISO/IEC 17025 certified, is a modern, environmentally controlled, state-of-the-art measuring facility, that provides dimensional and electronic inspection and calibration services, both off and on-site. Complete inspection, calibration, and contract measurement services are performed in our ISO/IEC 17025 laboratory, accredited through ANAB, with select calibrations performed at customer facilities. We offer full compliance with all applicable Military, ANSI, ISO, and other National and International standards and are fully versed in form and position tolerancing and metrology in accordance with ANSI Y14.5M.